Revolutionizing Mobile Security: Microsoft 365 Implementation

Introduction

At Convverge, we thrive on the power of collaboration, people, and achieving impactful results. When a technology-focused securities custody and clearing firm located in Dallas, Texas, with 51-200 employees, sought our expertise, we were excited to deliver a mobile device strategy and approved configuration to support both company-owned and “bring your own” devices for their employees. This project showcases our commitment to understanding our clients’ unique challenges and providing innovative solutions.

Business Objectives

The project’s objectives were critical to ensuring the security and efficiency of the client’s mobile device management strategy. We aimed to address multiple facets to provide a holistic solution that would enhance their operational capabilities.

Develop Comprehensive Mobile Device Strategy: Create approved configurations for both company-owned and personal devices.
Enhance Data Security: Reduce the risk of security threats and breaches.
Streamline Device Management: Improve the overall security posture of the organization.

Challenge

The client faced several significant hurdles that impeded their security and operational efficiency. Understanding these challenges was crucial for us to tailor a solution that met their specific needs.

Lack of Comprehensive Strategy: The previous mobile device management strategy lacked comprehensiveness and approved configuration settings.
Inadequate Security for Devices: A mix of company-owned and personal devices were inadequately secured, increasing the risk of data breaches and security threats.

Solutions

Our approach was to deliver a strategic, phased solution that would address each challenge systematically. By collaborating closely with the client, we ensured that the solutions were practical and seamlessly integrated into their operations.

Collaborated with Client and Partners: Scheduled and executed the email migration with thorough coordination.
Created Active Directory Groups: Set up groups for compliance configuration and applied appropriate licenses.
Implemented Staged Approach: Expanded the configuration to users and groups as email migrations progressed.
Provided IT Support: Offered end-user assistance, including problem-solving and troubleshooting.
Assisted with Project Documentation: Supported the client’s IT with project documentation following the rollout.

Technology Used

To ensure the successful implementation of the mobile device strategy, we utilized a suite of robust Microsoft products. These tools were selected for their ability to provide secure, scalable, and efficient management of mobile devices.

Microsoft 365 Licensing: For providing the necessary software licenses.
Microsoft 365 Office: For productivity and collaboration tools.
Microsoft Intune: For mobile device and application management.
Microsoft Azure Active Directory: For secure identity and access management.
Microsoft Endpoint Manager: For comprehensive endpoint security and management.

Results

The success of this project underscores the power of collaboration and innovative problem-solving. Convverge’s implementation of Microsoft 365 Mobile Device Management has significantly improved the client’s ability to securely manage both company-owned and personal devices. Enhanced data security measures have reduced the risk of security threats, strengthening the organization’s overall security posture. The approved and configured devices have streamlined device management, contributing to reduced risk and increased operational efficiency.

Success KPIs

The success of the mobile security implementation was measured through several key performance indicators (KPIs) that demonstrated the significant impact and effectiveness of the transformation:

Improved Security Posture: Significant reduction in security threats and data breaches.
Enhanced Device Management: Streamlined management of both company-owned and personal devices.
Increased User Adoption: High adoption rate of the new mobile device strategy among employees.
Reduced Operational Costs: Decreased costs associated with device management and security breaches.
Compliance Achieved: Met all regulatory requirements for mobile device security.

Summary

The success of this project underscores the power of collaboration and innovative problem-solving. Convverge’s implementation of Microsoft 365 Mobile Device Management has significantly improved the client’s ability to securely manage both company-owned and personal devices. Enhanced data security measures have reduced the risk of security threats, strengthening the organization’s overall security posture. The approved and configured devices have streamlined device management, contributing to reduced risk and increased operational efficiency.

At Convverge, we believe that the best solutions emerge from a deep understanding of our clients’ challenges and a commitment to collaboration. This project stands as a testament to our dedication to delivering tailored IT solutions that drive success. If your organization seeks similar improvements, reach out to us to explore how we can help you achieve your unique objectives.