Business Process Automation

Automate processes to streamline your business.

Manual and repetitive tasks can create bottlenecks inside your business. Leveraging Microsoft’s suite of cloud technology services and Power Platform tools, Convverge will provide a tailored combination of custom app development, workflow and data automation solutions that integrate with your business and existing technology. You can free up resources and empower your teams with data gathering and visualization tools, and data accessibility across applications — and throughout your organization.

Why work with Convverge?

We’re a tenacious team of communicators with a genuine love of technology. We live and breathe customer success — and we believe that our ability to share ideas and suggest solutions in jargon-free conversations will make us a valuable extension of your team.

Key solutions offered

Business Process Automation

We offer business process automation services that enhance and evolve your current workflows, applications, and capabilities.

Custom App Development

Develop tailored applications that automate specific business needs using Power Apps.

Workflow Automation

Streamline business processes using approval workflows, notifications, and process and task mining.

AI-Driven Process Optimization

Leverage AI capabilities within the Power Platform, such as AI Builder, to predict outcomes and automate decision-making processes.

Data Automation

Gather, process, and visualize data efficiently without manual intervention.

Robotic Process Automation (RPA)

Implement RPA with Power Automate Desktop to automate repetitive, rule-based tasks by mimicking user actions.

Integration Services

Ensure seamless data flow between different business applications and systems.

Document Management Automation

Utilize SharePoint to automate document handling processes, including storage, retrieval, and lifecycle management.

Automated Reporting

Utilize Power BI for generating automated, real-time reports and dashboards to track key performance indicators and business metrics.

Technology Leveraged

As a Microsoft Solutions Partner, Convverge will recommend and put Microsoft cloud technology services to work for your business.

Power Apps

Enables rapid application development of apps customized to your business needs.

Power Automate

Automates workflows between applications and services, helps synchronize files, get notifications, collect data, and more.

Copilot Studio

Create chat bots and intelligent apps that leverage AI to drive efficiency within your business.

Azure Logic Apps

Design and run workflows that integrate with various services and systems.

Copilot & AI

We leverage Microsoft’s Copilot and AI capabilities within our solutions to maximize business impact.

Business process automation FAQs

How can Convverge help overcome business roadblocks and bottlenecks?

Convverge leverages Microsoft’s intelligent, integrated platforms to streamline and automate slow, manual, and highly repetitive tasks. We work closely with you to identify technology opportunities and design processes tailored to meet your unique needs, thereby improving work experience and team output.

What sets Convverge apart in providing technology solutions?

Convverge distinguishes itself with a dedicated team that combines a deep love for technology with effective communication. We focus on understanding your needs and suggesting solutions in clear, jargon-free language, aiming to be an integral part of your team.

What types of workflow automation does Convverge offer?

Examples of workflow automation include streamlining business processes with approval and notification workflows, creating integrations between systems, and process and task mining. Our solutions are designed to enhance operational efficiency and reduce manual workload.

How does Convverge handle data automation and management?

Our data automation services focus on efficient data gathering, processing, and visualization. By minimizing manual intervention, we enhance data accuracy and provide better insights for decision-making.

Can Convverge provide custom application development for my business?

Yes, we also offer custom app development. We develop applications specifically tailored to automate and resolve your unique business challenges, ensuring they integrate seamlessly with your existing systems.

How does Convverge utilize Microsoft technologies in automation solutions?

Convverge leverages a range of Microsoft technologies including Power Automate for automating workflows, Power Apps for custom app development, and Azure Logic Apps for integrated workflows. We also incorporate Copilot & AI capabilities to enhance the overall effectiveness of our solutions and their impact within your organization.

Our Partner

you can trust

As a Microsoft Solutions Partner, Convverge has a high-level of expertise with Microsoft technologies for business. These include Business Applications, Data & AI, Digital & App Innovation, Infrastructure, Security, and Modern Workplace.

Ready to discuss the potential of business process automation?


Convverge serves clients worldwide from our offices in three major Canadian cities.


Suite 920, 150 9th Avenue SW
Calgary, Alberta T2P 3H9


701 W Georgia St #1500

Vancouver, BC, V7V 1G5


2967 Dundas St W #655

Toronto, ON, M6P 1Z2