Case Study

Streamlining Communication and Collaboration: Intranet Solution for a Geomatics Company

Introduction

When a medium-sized geomatics company with a workforce of 200-375 employees and contractors sought to improve their internal communication and collaboration, they turned to Convverge for a solution. The goal was to develop a centralized online platform that would streamline access to company news, media content, the employee directory, team-specific content, and feedback submission mechanisms.

Business Objectives

The primary objective was to equip the company with a comprehensive intranet solution tailored to their unique business needs. This involved designing and implementing a Microsoft Office 365/SharePoint and Microsoft Teams solution integrated with Azure Active Directory. The solution aimed to enhance search functionality and support third-party integrations, creating a seamless and efficient user experience.

Equip with Comprehensive Intranet Solution: Tailored to the company’s specific needs.
Enhance Search Functionality: Improve information retrieval and accessibility.
Support Third-Party Integrations: Ensure seamless and efficient user experience.
Integrate with Azure Active Directory: Maintain an accurate and current employee directory.

Challenge

The company faced challenges with organizing and sharing information among different departments. Employees had trouble finding the latest news, announcements, department-specific content, and an accurate staff directory without a common platform. This absence of centralized information caused communication problems and wasted resources.

Organizing and Sharing Information: Among different departments.
Finding Latest News and Announcements: Without a common platform.
Accurate Staff Directory: Maintaining an up-to-date employee directory.
Communication Problems and Resource Waste: Due to lack of centralized information.

Solutions

Convverge worked with the company to find out their particular needs and difficulties. They collaborated to create a tailor-made Microsoft Office 365/SharePoint and Microsoft Teams solution. This new intranet platform offered a single online place for accessing vital company resources such as news, media content, an employee directory, team-specific content, and a feedback submission system.

The employee directory was always correct and current by integrating with Azure Active Directory. Also, the use of third-party integrations helped centralize data management, which improved the platform’s functionality even more.

Collaborative Approach: Working closely with the company’s team to understand their needs.
Tailor-Made Solution: Creating a Microsoft Office 365/SharePoint and Microsoft Teams platform.
Single Online Space: For accessing news, media content, employee directory, team-specific content, and feedback.
Integration with Azure Active Directory: Ensuring an accurate and current employee directory.
Third-Party Integrations: Centralizing data management for improved functionality.

Technology Used

To deliver a robust and scalable platform for the regulatory body, Convverge leveraged several Microsoft technologies that provided both flexibility and security. The following are some of the key technologies that were used in the project:

Microsoft Office 365: For a comprehensive suite of productivity tools.
SharePoint: For document management and collaboration.
Microsoft Teams: For enhanced communication and teamwork.
Azure Active Directory: For secure authentication and user management.
Microsoft Power Automate: For automating workflows and processes.
Microsoft Power BI: For advanced data analytics and visualization.

Results

The intranet solution designed by Convverge brought about significant improvements in the company’s operations. Enhanced search capabilities allowed for detailed optimization, making it easier for employees to find the information they needed. Approximately a dozen departments were successfully integrated into the intranet system, which facilitated access to the latest news, team-specific content, and an accurate staff directory.

The integration with Azure Active Directory provided a comprehensive and current employee directory, while third-party integrations centralized all organizational data. This new intranet solution significantly enhanced communication and collaboration across departments, leading to increased productivity and efficiency:

Enhanced Search Capabilities: Optimized for detailed information retrieval.
Successful Department Integration: Facilitated access to news, team-specific content, and staff directory.
Accurate and Current Employee Directory: Maintained via Azure Active Directory integration.
Centralized Data Management: Through third-party integrations, improving platform functionality.
Improved Communication and Collaboration: Across departments, boosting productivity and efficiency.

Success KPIs

Increased Adoption: Employees widely adopted the intranet solution, integrating it into their daily workflows.
Improved Productivity and Efficiency: Enhanced communication and collaboration across departments boosted overall productivity and efficiency.
Increased Employee Engagement: The intranet facilitated employee engagement and feedback through polls and surveys.
Enhanced Directory Accuracy: The employee directory’s accuracy and accessibility were significantly improved.
Advanced Search Functionality: Optimized search capabilities allowed for detailed and efficient information retrieval.

Summary

At Convverge, we pride ourselves on being friendly, approachable, and easy to work with. Our successful collaboration with a medium-sized geomatics company is a testament to this. Together, we developed a centralized online platform that improved their internal communication and collaboration. Our tailor-made solution, which integrated Microsoft Office 365/SharePoint, Microsoft Teams, and Azure Active Directory, enhanced search functionality and supported third-party integrations. This led to a seamless and efficient user experience, significantly enhancing communication and collaboration across departments, and increasing productivity and efficiency. We believe that by working together, we can achieve great things and inspire businesses to reach their full potential.

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