Use AI to Unlock the Insights Buried in Your Data

February 12, 2020

The key to better business is better data. You’re probably already collecting and storing large volumes of data, but are you using data to drive your business? Using AI, machines analyze images, comprehend speech, interact in natural ways and make predictions with data. The opportunity for AI to change your business is happening right now. From creating powerful new customer experiences to optimizing your operations, AI can make your organization smarter and more efficient.

So how do you begin to unpack your data and gain valuable insights? Microsoft has embedded AI capabilities into many products, including the Power Platform (Power Apps, Power Automate and Power BI).

Recent industry trends show that:

  • 76% of retail companies say they’re targeting higher sales growth with machine learning.
  • 95% of customer interactions will take place via bots by 2025.
  • 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver.
  • 84% of enterprises believe investing in AI will lead to greater competitive advantages.

AI can shorten or even eliminate the gap between data generation and decision making. AI enhances interactions for more personalized experiences, leverages the power of data, and helps to find patterns to better shape your business.

This infographic illustrates how and why companies are turning to AI to re-imagine business and customer management.

At Convverge, we’re ready to help you drive your business using AI. Contact us to learn how you can get started on your journey.