Microsoft AI Consulting
Turn AI opportunity into business value
Convverge helps you leverage Microsoft AI technologies to address real-world business challenges, building custom copilots and agentic solutions that enhance productivity, accuracy, and workflow effectiveness.
Connect people, data, and tools with smart AI-driven solutions
Fragmented data, manual processes, and slow decision-making can hold back growth and limit your team’s productivity. Convverge’s Microsoft AI consulting services cut through the AI hype to help your organization leverage Microsoft 365 Copilot, Copilot Studio, and Azure AI to align technology with business goals, enable digital transformation, and maximize the value of Microsoft investments.
By building custom copilots and agentic AI solutions that are embedded directly into your teams’ workflows, Convverge can help you automate routine tasks, access critical insights in real time, and make more informed decisions. The result is higher accuracy, measurable productivity gains, and tangible ROI, unlocking new opportunities for efficiency, innovation, and business growth.
Key Solutions offered
Our
Microsoft AI consulting services
01
Copilot Enablement
Embed Microsoft 365 Copilot across documents, email, and collaboration tools to boost productivity, improve accuracy, and make everyday tasks more efficient.
02
Developing Copilot Studio and Custom Agents
Develop tailored copilots connected to business data and workflows, enabling intelligent support where it’s needed most.
03
Agentic AI Solutions
Apply Copilot Studio and Azure AI to build autonomous agents that handle real-world tasks such as customer onboarding, internal helpdesk, and field service support.
04
Power Platform AI Builder
Automate document processing, form recognition, and workflows to save time, reduce errors, and improve operational efficiency.
05
Azure AI and Cognitive Services
Enable advanced use cases, such as chatbots, knowledge mining, and predictive analytics, to drive smarter decision-making and measurable business outcomes.
The Technologies We Use
Microsoft 365 Copilot
With built-in AI, Microsoft Copilot helps you automate tasks and reduce manual data entry.
Copilot Studio
Copilot Studio is a powerful customer service solution that provides AI-driven assistance, tailored interactions, and intelligent analytics.
Azure OpenAI
Azure OpenAI combines OpenAI’s AI models with Microsoft Azure’s secure cloud infrastructure, so you can automate processes such as natural language understanding and image recognition.
Azure Cognitive Services
Azure Cognitive Services is a suite of ready-to-use AI APIs that enable you to integrate advanced capabilities, such as computer vision and natural language processing, directly into your applications.
Azure AI Search
Azure AI Search is a scalable search platform that indexes diverse content and enables intelligent retrieval through APIs, applications, and AI agents.
Power Automate
Power Automate is a Microsoft tool to automate repetitive tasks and create efficient workflows across applications and services in the Microsoft ecosystem.
Power Apps
Power Apps provides a low-code environment for building custom applications that integrate seamlessly with your existing Microsoft technologies.
Power BI
Power BI is a business intelligence platform that delivers real-time dashboards and analytics to help you make smarter, faster data-driven decisions.
AI Builder
AI Builder is a Power Platform feature that enables you to create or use prebuilt AI models to automate processes, optimize workflows, and gain actionable insights directly within Power Apps and Power Automate.
Teams Premium
Microsoft Teams Premium is an enhanced version of Teams that adds AI-powered and expanded tools for managing meetings, webinars, and virtual appointments.
Microsoft Purview
Microsoft Purview is a data governance solution to help you manage and protect data across on-premises, multicloud, and SaaS platforms.
Why work with Convverge as your Microsoft AI consultants?
Microsoft AI expertise
Convverge combines deep Microsoft expertise with a focus on real-world AI delivery. We approach AI solutions from an enterprise goal alignment perspective, helping your organization enable Copilot and advance toward practical, agentic AI use cases that deliver measurable business value.
Hands-on experience
Our team includes experts with hands-on experience in AI solution architecture, modern workplace transformation, and Microsoft AI integration. This expertise allows us to design solutions that are technically sound, secure, governed, and tailored to how people actually work.
A Microsoft-first approach
Through a Microsoft-first strategy, we embed governance, security, and change management into every AI solution. This ensures maximum adoption, operational alignment, and lasting results for your organization.
Our Microsoft AI consulting process
Convverge offers a tailored engagement model for AI services:
01
Discovery and assessment
We begin by identifying opportunities to enhance productivity and implement agentic AI use cases for your business. This includes evaluating your current workflows, data readiness, and governance frameworks to lay the foundation for responsible and effective AI adoption.
02
Solution design and strategy
We will define a clear roadmap for your AI initiatives, outlining the solution architecture, integration approach, and expected business outcomes.
03
Implementation
We deploy AI solutions such as Copilot, custom agents, and Azure AI integrations as needed, ensuring they are fully operational, aligned with your workflows, and delivering measurable business impact.
04
Training and change management
We prepare your team to use copilots and AI-driven agents effectively, providing hands-on training and guidance to ensure smooth adoption and maximize the value of your AI solutions.
05
Continuous optimization and support
We continuously refine AI agent performance, scale use cases responsibly, and revise the usage of up-to-date AI models available in the Microsoft ecosystem.
Our Partner
We’re a Microsoft Solutions Partner you can trust
As a Microsoft Solutions Partner, Convverge applies deep Microsoft expertise to help organizations connect business systems, automate workflows, and scale efficiently. Our team builds intelligent solutions using Microsoft technologies to simplify operations and drive meaningful business outcomes.
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Ready to transform the way your team works with AI?
Discover how our Microsoft AI consulting services can enhance productivity, connect data and systems, and drive smarter business decisions. Connect with Convverge to unlock new possibilities.
Microsoft AI FAQs
What are the advantages of Convverge’s Microsoft AI consulting services?
Convverge’s Microsoft AI consulting services help organizations turn fragmented data and manual processes into smarter, more efficient workflows. Leveraging Microsoft 365 Copilot, Copilot Studio, Azure AI, and the Power Platform, we deliver tailored solutions, including custom copilots and Microsoft agentic AI solutions, that automate routine tasks, provide real-time insights, and enhance decision-making. With a focus on practical AI adoption, seamless integration, and built-in governance and security, Convverge enables measurable productivity gains, improved accuracy, and tangible ROI.
Can Convverge build custom AI copilots for my specific workflows?
Yes, our Microsoft AI solutions experts can develop custom copilots tailored to your specific workflows, connecting directly to your business data and processes.
How do Microsoft AI solutions scale as my business grows?
Convverge’s Microsoft AI solutions are designed to scale alongside your business and can expand to support more users, handle larger datasets, and automate additional workflows as your organization grows. We’ll ensure that AI-driven insights, automation, and intelligent agents continue to deliver value without adding disproportionate overhead or complexity.
Locations
Convverge serves clients worldwide from our offices in three major Canadian cities.
Microsoft AI Consulting in Calgary
Suite 920, 150 9th Avenue SW
Calgary, Alberta T2P 3H9
Microsoft AI Consulting in Vancouver
701 W Georgia St #1500
Vancouver, BC, V7V 1G5
Microsoft AI Consulting in Toronto
2967 Dundas St W #655
Toronto, ON, M6P 1Z2