Calgary Managed IT
Simplify your IT management, amplify your business success
Keep your Microsoft cloud environment adaptable, protected, and running at peak performance with our expert managed IT services in Calgary.
Leave the complexities of your IT management in capable hands
Navigating the intricacies of cloud technology is easier with the right partner. Convverge can help you align the expansive capabilities of Microsoft’s technology stack with your unique business needs. We specialize in simplifying the Microsoft cloud ecosystem so your business can benefit fully.
Leverage our team’s in-depth knowledge of Microsoft solutions like Azure, Office 365, Teams, and SharePoint to optimize your operations, reduce costs, and elevate security.
Key solutions offered
IT managed services in Calgary designed to support your team and business goals
Let us take IT management off your plate so you can focus on driving your business forward and empowering your team to excel. We manage Microsoft cloud environments, keeping cloud setups optimized and secure, and upgrading them as your business needs evolve.
01
Strategic Consulting
Unlock your organization’s full potential with our strategic consulting services in Calgary. We will conduct digital maturity assessments, analyze user adoption, and evaluate your current technology stack to identify opportunities for optimization and improvement.
02
Microsoft 365 & Cloud Services
Maximize the benefits of cloud-based collaboration and productivity tools with our Microsoft 365 support, including provisioning services, licensing management, and Azure backups.
03
Systems Management
Streamline your operations and enhance efficiency with our systems management services. From Microsoft Azure cloud migration to SharePoint collaboration solutions, our technical experts handle all aspects of systems management.
04
Security & Compliance
With cyber threats becoming more advanced and frequent, protecting your organization is essential. That’s why we prioritize security and compliance with services such as secure score goal monitoring, multi-factor authentication (MFA) implementation, risky sign-ins analysis, and regular security training to protect your organization from cyber threats and ensure regulatory compliance.
05
Disaster Recovery
Gain peace of mind and minimize downtime in a disaster with our disaster recovery services which include Microsoft Compliance Manager for assessment and auditing, advanced threat protection, and Microsoft Azure Site Recovery.
06
Help Desk & Support
With customizable rates per user per month, our help desk and support services cover communication and collaboration tools like Teams and VoIP, as well as 24/7 system monitoring and device management.
07
Cloud, Server & Network Administration
Relieve your teams of the IT admin burden. As part of our managed IT support in Calgary, we handle all aspects of cloud, server, and network administration, including infrastructure management, hardware procurement, and Microsoft Azure security and compliance solutions.
08
Application Management Services
Enhance performance and minimize downtime with our application management services. Our ongoing application support includes maintenance, patching, and monitoring.
09
SharePoint Managed Services
Optimize your SharePoint experience with Convverge’s dedicated management services, ensuring seamless functionality in your Microsoft cloud environment. Our tailored offerings include continuous monitoring, state-of-the-art security, performance optimization, intelligent automation, and prompt updates to keep your operations running smoothly.
10
Microsoft 365 Managed Services
Entrust Convverge with your Microsoft 365 management to guarantee efficient and secure operations in the cloud. Our robust services encompass real-time monitoring, advanced security protocols, performance tuning, automated solutions, and regular updates to maintain peak productivity.
11
Modern Workplace Managed Services
Transform your Modern Workplace with Convverge’s comprehensive managed services, designed to enhance your Microsoft cloud environment. Benefit from 24/7 monitoring, innovative security measures, performance enhancement, smart automation, and timely updates, ensuring a smooth and efficient workspace.
Why work with Convverge as your Calgary managed services provider?
Flexible managed services solutions
We are dedicated to building trust through personalized, business-aligned solutions, transforming IT from a cost centre into a powerful growth enabler. Our experts will ensure a smooth transition, whether you’re upgrading systems or switching providers, empowering your business with adaptable, stress-free IT management.
Technical IT proficiency
As a certified Microsoft Solutions Partner, Convverge harnesses the power of tools like Azure, Microsoft 365, and Microsoft Teams to create a seamless, integrated work environment. Our technical proficiency ensures your business operates efficiently, securely, and with the agility needed to drive innovation and achieve your goals.
High-touch, responsive service
When it comes to our IT services in Calgary, we take a proactive approach to IT management, going beyond reactive troubleshooting. With deep technical expertise across security, data, governance, and cloud, our team delivers responsive, concierge-level service with clear communication and proactive problem-solving, minimizing downtime and building trust through reliable support.
Our Managed IT services process
01
Discovery and onboarding
To start, we will collaborate with you to understand your business goals, IT environment, and gaps between where you are and where you want to be.
02
Customized solution design
Our experts will build a package and align services to meet your specific needs, including hybrid work support, enhanced security, and network management.
03
Ongoing engagement
As part of our managed IT support, we will maintain frequent touchpoints, clear reporting, and strategic insights to ensure continuous alignment and improvement.
Our Partner
The Microsoft Solutions Partner you can trust
As a Microsoft Solutions Partner, Convverge has a high-level of expertise and experience in Microsoft technologies for business. These include Business Applications, Data & AI, Digital & App Innovation, Infrastructure, Security, and Modern Workplace.
Sign up for the Convverge Insights newsletter. Get exclusive IT insights and cutting-edge tech trends that empower your business growth.
Emerging technologies and tech news
-
Mandy Adams on Her Approach to Creating Successful Customer Partnerships
Read more: Mandy Adams on Her Approach to Creating Successful Customer Partnerships -
Building a Secure Foundation for AI Adoption: Cybersecurity Prerequisites
Read more: Building a Secure Foundation for AI Adoption: Cybersecurity Prerequisites -
Meet Matthew Smith: Software Developer at Convverge
Read more: Meet Matthew Smith: Software Developer at Convverge
Ready to chat about managed services for your business?
Learn how our managed IT solutions in Calgary can streamline your workflows, enhance security, and support your business growth.
Managed services FAQs
What is managed IT?
Managed IT refers to outsourcing information technology services to a third-party managed service provider (MSP). This approach ensures your business receives proactive support, strategic planning, and reliable technology solutions tailored to your business needs. An MSP manages IT systems, including infrastructure, cybersecurity, and software, enabling your organization to focus on core business operations and other priorities.
What are the benefits of managed IT services?
With a dedicated team of technical experts, you’ll have access to specialized skills and resources that go beyond the capabilities of your in-house team. Managed service providers ensure your systems stay up to date, implementing the latest technologies and updates to maximize efficiency. They also implement robust network security measures to protect your business from cyber threats and ensure compliance. With managed IT services, your business can reduce downtime, streamline operations, and focus on core goals while leaving the complexities of IT management to the experts.
What services does Convverge offer for Microsoft 365 and Cloud Services?
Convverge offers a comprehensive range of Microsoft 365 and cloud services, including expert Microsoft 365 support, secure Azure backups, efficient provisioning of M365/Azure services, and thorough licensing management to ensure compliance and cost-effectiveness.
How does Convverge ensure the security and compliance of my cloud environment?
Our security compliance services include implementing Secure Score goals, multi-factor authentication (MFA), comprehensive security training, risky user sign-in monitoring, data loss prevention (DLP), regular risk assessments, phishing campaigns, endpoint security monitoring, and advanced threat protection. We also conduct cloud security analysis and use Microsoft Compliance Manager for assessment and auditing to align with industry standards like GDPR, HIPAA, or PCI-DSS.
Can Convverge assist with my company’s cloud migration and integration?
Absolutely! Our cloud services team specializes in cloud migrations, ensuring a seamless transition and integration into the Azure cloud environment.
What kind of support does Convverge provide for infrastructure management?
Convverge provides extensive support for infrastructure management, including maintenance and support for Microsoft Windows Server, network management and monitoring, Azure virtualization and storage management, and comprehensive data backup and recovery solutions.
How does Convverge address the need for backups and disaster recovery?
We understand the critical importance of data integrity and business continuity. Our backup and disaster recovery services utilize Microsoft’s robust cloud technologies like Azure Backup and Azure Site Recovery to formulate comprehensive backup strategies. These plans ensure rapid recovery and minimal disruption in various scenarios, ranging from minor technical issues to major natural disasters.
What is included in Convverge’s help desk and support services?
Our help desk & support services offer customizable tiered support packages based on your user base. These include a range of services tailored to meet your organization’s specific needs, whether you have 2, 20 or 200 users. We aim to provide responsive, practical support to keep your operations running smoothly.
Locations
Convverge serves clients worldwide from our offices in three major Canadian cities.
Calgary
Suite 920, 150 9th Avenue SW
Calgary, Alberta T2P 3H9
Vancouver
701 W Georgia St #1500
Vancouver, BC, V7V 1G5
Toronto
2967 Dundas St W #655
Toronto, ON, M6P 1Z2