Modern Workplace & AI Solutions Specialist

What We Offer

At Convverge, we build business-level applications on Microsoft Azure, SharePoint, and the Power Platform that solve complex, high-stakes problems for our clients. We’re regional leaders in a growing cloud technology space — and we’re growing with it. You’ll work alongside developers, architects, and designers who take quality seriously, on projects that challenge you to think beyond the task in front of you.

About Our Team

We’re a close‑knit, high‑trust team that moves fast and counts on each other to deliver. We’re passionate problem solvers who lead with quality, not just in what we build, but in how we work together and with our clients.

We believe small, empowered teams do their best work when they’re trusted to own outcomes. That means less bureaucracy, more accountability, and an environment where your contributions are visible and your growth is real.

We value diverse backgrounds and experiences, because the best solutions come from teams that don’t all think the same way.

About the Role

We are seeking a Modern Workplace & AI Solutions Specialist to help clients enable modern, AI‑powered ways of working using Microsoft’s modern workplace technologies.

In this role, you’ll focus on end‑to‑end Microsoft Copilot enablement, AI‑driven productivity, and secure collaboration, working closely with clients to assess readiness, design solutions, and support adoption. You’ll play a key role in translating modern workplace and AI capabilities into practical, real‑world improvements for how teams work day‑to‑day.

Beyond feature enablement, this role is responsible for preparing tenants for AI safely; ensuring identity, security, data governance, and audit controls are in place before Copilot is deployed.

Key Responsibilities

• Partner with clients to understand current work patterns and identify opportunities for AI‑driven productivity and collaboration improvements.
• Design and deliver modern workplace solutions that balance Copilot enablement, automation, governance, and security.
• Support Microsoft Copilot readiness, rollout, and adoption, including identifying high‑value use cases and guiding responsible AI usage.
• Lead Copilot readiness assessments, including identity hardening, data oversharing analysis, OAuth app risk review, and security posture validation.
• Validate and remediate prerequisites across Entra ID, Microsoft Defender, and Microsoft Purview to ensure Copilot inherits a secure and governed environment.
• Execute Copilot pilot programs, including user selection, license assignment, success criteria definition, and go/no‑go decisioning.
• Implement workflow and process improvements using Power Automate, Copilot Studio, and Microsoft 365 tools.
• Advise clients on governance, compliance, and security considerations (e.g., Microsoft Purview, identity, data protection) in AI‑enabled environments.
• Apply modern work platform expertise across SharePoint, Teams, and OneDrive to design secure collaboration models.
• Validate Copilot behavior through real‑world prompt testing, “should‑not‑see” scenarios, and audit log analysis
• Deliver training, enablement sessions, and hands‑on support to help users confidently adopt modern work and AI solutions.
• Develop role‑based Copilot training materials, prompt frameworks, and pilot feedback loops that translate AI capability into measurable productivity gains.
• Collaborate with internal delivery teams to ensure high‑quality, end‑to‑end client outcomes.
• Contribute to repeatable Copilot rollout frameworks, readiness playbooks, and defensible client deliverables aligned to Microsoft guidance.

Qualifications and Experience

• 5+ years of experience in a client‑facing role focused on Microsoft modern workplace or cloud solutions.
• Strong experience with Microsoft 365, with exposure to Microsoft Copilot, AI productivity tools, or AI enablement initiatives.
• Practical understanding of how AI, automation, and modern collaboration tools improve business workflows.
• Hands‑on experience preparing Microsoft 365 tenants for Copilot, including security hardening, governance configuration, and readiness validation.
• Hands‑on knowledge of modern work workloads (SharePoint, Teams, OneDrive), including permissions, sharing patterns, and information architecture.
• Experience supporting or advising on governance, compliance, and security within Microsoft 365 environments.
• Working knowledge of Entra ID Conditional Access, Defender XDR, Defender for Cloud Apps (OAuth governance), and Microsoft Purview (Audit, Labels, DLP).
• Comfortable working across multiple client engagements in a fast‑paced consulting environment.
• Strong communication skills, with the ability to explain AI and modern work concepts to both technical and non‑technical audiences.

Benefits

• Competitive salary and benefits package.
• Opportunity to join a growing dynamic team.
• Career advancement and professional development opportunities.
• Work with cutting-edge technologies and industry-leading clients.

What we Expect

Our team shows up ready to do great work, and we expect the same from you. We collaborate, take ownership seriously, and hold each other to a high standard. In return, you’ll find a team that has your back and clients who genuinely value what we build together.

What we Value

Our company leads with a values-based mindset, and we believe the best career matches happen when personal values align with ours. Before you apply, take a moment to review our five core values — we think it’s worth your time.

Application Process

If this sounds like the right fit, we’d love to hear from you. Submit your resume and a cover letter telling us about your experience and why Convverge is the right next step.