Cloud Infrastructure Consultant

What We Offer

At Convverge, we are driven by technology, innovation, and the opportunity to work with amazing clients. We build business-level, web-based applications on Cloud platforms like Microsoft Azure, SharePoint and the Power Platform that support a rich set of interactions among customers, employees and users like us. As software developers, designers and analysts, our work requires us to consider usability, design, business workflow, performance, as well as strong technical platform integrations. We are regional leaders in a growing cloud technology space.

About Our Team

• We passionately solve problems and commit to quality as the leading design principle.
• We scale ourselves through small, self-empowered and self-organizing teams.
• We focus on learning, at an organizational and personal level.
• We value a diverse team with a variety of experiences and educational backgrounds.

About the Role

A Cloud Infrastructure Consultant is passionate about developing, implementing, and supporting impactful solutions using the Microsoft technology stack, including M365, Azure Services, Power Platform, Microsoft Purview, and SharePoint Online. In this role, you are constantly learning about new technologies that drive business improvement and innovation. You thrive on solving problems and take pride in providing exceptional customer service, ultimately creating success for our customers.

Key Responsibilities

• Configure and support: Azure, M365, Modern Workplace, and cloud migration solutions for Convverge clients, ensuring seamless integration and optimal performance.
• Plan and execute: Modern workplace and cloud migration solutions, ensuring appropriate use and adoption of M365 services.
• Document configuration and policies: Support Convverge customers’ use of M365 / Microsoft Azure services.
• Stakeholder collaboration: Work with non-technology stakeholders to understand requirements and ensure appropriate use and adoption of M365 services.
• Enterprise-scale solutions implementation: Support hybrid or otherwise solutions using key 365 components including Power Platform, SharePoint, and cloud application development solutions (e.g., PaaS, Serverless, API Management).
• Technical documentation: Write customer user guides and training material for various aspects of the implementation of Microsoft solutions.
• Training and demos: Conduct training sessions and demos for deliverables to support the adoption of Convverge solutions.
• Cross-team collaboration: Collaborate with other teams on cross-application functionality and integration of systems and common data to support business processes for customers and the internal organization.
• QA and testing: Provide input into QA plans, QA testing, and User Acceptance testing.

Qualifications and Experience

• Azure / M365 Design and deployment: 3-5 years’ experience, successfully managing multiple projects.
• Microsoft enterprise technologies: Progressive experience with SharePoint, Teams, Teams Voice, Intune, OneDrive.
• Data Security and Governance: Experience with Data Governance Frameworks/Models and Privileged Identity Management (PIM) Configuration.
• Scripting and PowerShell: Ability to write custom scripts for updating contents or configurations.
• Agile software development: Exposure to Azure DevOps, improving deployment efficiency.
• Communication skills: Excellent written and verbal communication.
• Problem-solving and analytical skills: Can clearly explain and present problems and issues to others and contribute to their resolution.
• Proactive and initiative-driven: Demonstrates initiative and anticipates needs.
• SaaS environment: Experience in a Software as a Service environment.
• Commercial awareness: Understands the business value required from IT investments.
• Presentation skills: Highly articulate with a proven ability to deliver presentations to clients.

Benefits

• Competitive salary and benefits package.
• Opportunity to join a growing dynamic team.
• Career advancement and professional development opportunities.
• Work with cutting-edge technologies and industry-leading clients

What we Value

Our company leads with a values-based mindset. Our five core values are important to us and we expect that they are important to you too. We know the best career matches happen when your personal values align with ours, so take a minute to check out our values. (hint, hint.)

Application Process

Interested candidates should submit a resume and cover letter outlining their qualifications and experience related to the position. We look forward to reviewing your application and discussing how you can contribute to our team’s success.