Modern Work & AI Solutions Specialist
Biplab Dhakal
Biplab Dhakal is a Modern Work and AI Solutions Specialist at Convverge with an engineering background and deep experience in Microsoft 365, Power Platform, Azure, automation, and AI-enabled workplace transformation. He advises organizations on practical AI, Copilot, Agentic AI, and digital transformation opportunities, helping translate business challenges into governed, scalable solutions. Biplab has led enterprise productivity and automation programs that improved adoption, reduced manual effort, and delivered measurable business value. He holds a Bachelor of Science in Aerospace Engineering, the Microsoft Certified: Information Security Administrator Associate credential, and ITIL Foundation certification.
